Service & Support

Uninterrupted Support and Maintenance in Line with International Standards

At Optotech, we understand that the effective use of high-tech ophthalmic and optometric equipment requires not only quality products but also continuous technical support. That is why we have developed a service and support system that reflects our core values: reliability, professionalism, and timely response.

Our highly qualified technical specialists, certified and trained by leading international manufacturers (including NIDEK, Oculus, Volk, Heine, and others), are ready to provide technical support both on-site—at your clinic—and remotely. We ensure quick response times, accurate diagnostics, and complete repairs, often directly at the installation site.

The Optotech service team is more than just a group of technicians—they are reliable partners who understand the real needs of the ophthalmic sector in Armenia. Our mission is to ensure that your clinic operates smoothly, with expert support you can count on at all times.

We follow international service standards, offer long-term service contracts, conduct regular preventive maintenance, and when needed, provide temporary replacement equipment to ensure uninterrupted patient care.

Optotech is your trusted partner—not only for delivering equipment but throughout its entire lifecycle—from installation to ongoing technical support.